Terms and conditions in summary:

Rooms:

Check-in time from 5 pm and check-out time is 10 am. However, it may be possible to arrive earlier and/or leave later but this MUST be arranged and agreed with us prior to your stay.

House Rental:

The rates shown above are for the hire of the house. Bed Linen and towels are provided. We reserve the right to change the rates at any time before a booking is made.

Bookings are confirmed with receipt of a deposit of 50% of cost of your stay. The remaining balance must be paid in full prior to 8 weeks before arrival. If your rental is not paid for by this time, the booking may be cancelled and you may lose your deposit. The housekeeping deposit will be invoiced as part of the overall hire.

Bookings made less than 8 weeks before arrival will need to be paid for in full on booking.

We recommend and expect that you will have or will take out a holiday insurance policy (which includes cancellation insurance covering sickness and unavoidable reasons for cancellation) prior to your stay.

Any damage, breakages or extra cleaning must be paid for before your deposit is returned.

Cleaning materials are provided and guests are expected to leave the property as they find it.

No boots to be worn in any of the carpeted areas of the accommodation.

No drinks other than water are to be taken to any of the bedrooms

Please note that we only take pets with prior agreement.

All bed linen must be stripped before check out

The kitchen must be left clean and as it is found

We cannot accept liability for death, injury, a cancellation made by yourself, loss or damage to personal property.

Terms and conditions of rental:

1. Payment and Cancellation Policies

Our invoice becomes a binding agreement for the rental of ‘Sparkford Hall (“the Property”, which includes buildings and grounds) when Sparkford Events Management (“lease holder”), having received the deposit, send confirmation of the booking herein to the persons renting the Property (“the Tenants”) 

A deposit of 50% of the rental charge is required to guarantee the booking. This deposit is non-refundable once you have received confirmation of the booking.

The balance of the rent, must be paid no less than 8 weeks prior to the rental commencement date.

The rental charge and security deposit must be paid in full, if a booking is made less than eight weeks from the rental commencement date. The Owners will issue no further balance reminders.

If cancellation is made by the Tenants (which must be received by recorded delivery to the address in the contact page), less than 8 weeks prior to the rental commencement, or if payment is not received by the due date, the Owners reserve the right to give notice in writing that the reservation is cancelled. The Tenants will remain liable to pay the balance of the rent.

In the event of cancellation the 50% deposit is non-refundable. Refunds of any other amounts paid will only be made if the Owners are able to re-let the Property. Any expenses or losses incurred in so doing (including re-advertising and administration costs) will be deducted from the refundable account. Bank charges on payments by means other than UK Sterling cheques are payable by the Tenant.

The Tenants are advised to arrange a comprehensive travel insurance policy for the entire group/family including cancellation cover, personal belongings, accidental damage and public liability. Please take advice from an insurance broker. The Owners reserve the right to request proof of your insurance. Should the Owners, through some unforeseen circumstances, be unable to fulfil the agreement to make the Property available for rental, the Tenants shall be entitled to a full refund.

The Security Deposit will be refunded in full or part four weeks after the Tenants’ departure date. Prior to issuing the booking confirmation the Owners reserve the right to make any changes to the accommodation offered or to the rental prices. 

The Owners reserve the right to amend their payment terms at any time. 

2. Arrival and Departure 

The Property is let to the Tenant from 5 pm on the day of arrival and all tenants MUST vacate the property by 10 am at the latest on the day of departure, the Tenants have paid to rent the Property for this period only. An additional charge may be made for arrivals or departures outside these times unless otherwise agreed. All beds must be stripped of linen and the kitchen must be returned to the state that it was found in.

3. Damage to the Property 

When booking the Property, the Tenants accept full responsibility for any loss, breakage or damage to the contents fixtures or fittings of the Property. The Tenants must undertake to inform the Owners immediately of any such damage during their rental period. The cost of repair or replacement for any damages, missing items, excessive or unusual telephone charges (at the discretion of the Owners) or excessive services consumed (at the discretion of the Owners) will be deducted from the Security Deposit. If the cost of repair or replacement exceeds the security deposit, the Tenants will be responsible for paying the difference. In the event that replacement furniture or fittings are required, the Owners will source replacement items to the same high standards as the originals and the Tenants will be liable for the replacement costs in full. The Tenants are required to take care of and show consideration for the Property and must leave it in a clean and tidy condition at the end of the rental period. This includes cleaning the oven and emptying the dishwasher before departure. If the Tenants fail to leave the Property in an acceptable condition, the Owners reserve the right to deduct a cleaning charge based on an hourly rate of £20 per hour per cleaner. Similarly if the Tenants fail to vacate the Property by the agreed contract time, a deduction of £100 per hour or part hour will be made from the Security Deposit.

The Tenants are fully responsible for the disposal of rubbish, including bottles. That must be put in the bins provided. No smoking is permitted at the Property. Please kindly refrain from using candles in the main house due to fire restrictions. Thank you. 

4. The Tenants Obligations 

The Tenants must undertake to allow access to the Property for the purpose of maintenance, repairs, or inspections. The Tenants shall report to the Owners without delay any defects in the Property or breakdown in the equipment, plant, machinery or appliances in the Property or garden, and arrangements for repair and/or replacement will be made as soon as possible.

5. Accommodation

In total there are sixteen bedrooms (plus two cots are available) sleeping a total of 34. The Tenants must undertake not to exceed this number of occupants. The Tenants must undertake to ensure that the number of bedrooms and combination of beds there in, are suitable for their group/family members. Tenants are not permitted to move furniture around in a room nor from one room to another. Pitching tents or parking caravans to accommodate more people is strictly forbidden unless agreed in writing prior to arrival. 

The Tenants should supervise children at all times and verify the suitability of equipment and toys before use, including cots and high chair.

Tenants are expected to have consideration for other people. If in the reasonable opinion of the Owners, their representative or any other person in authority, you or any member of your party behaves in such a way as to cause or is likely to cause danger, upset or distress to any third party or damage to property, the Owners are entitled, without prior notice, to terminate the Property rental without refund or compensation. In any such circumstance the Tenants will be asked to vacate the Property immediately. 

No domestic animals are allowed on the Property without the prior permission of the Owner

7. Waiver 

The Owners or managers can take no responsibility for any personal injuries, howsoever caused, except to the extent that such injury is attributable to the negligence of the Owners or managers.

Details of fixtures and fittings are correct as at 1/2/2019 but the Owners reserve the right to replace them without prior notice.

The Owners cannot be held responsible for unavailability of an appliance, due to damage or breakage by the Tenants or previous Tenants, although repair or replacement will be made as soon as possible. The Tenant is made aware that many appliances are English and repair or replacement may not be within their rental period.

8. Property Location

The Property is situated in a rural location and the Tenants should be aware of local flora and fauna, there may be domestic, farm and wild animals in the vicinity and associated noise, smell and droppings. The presence of birds, rodents and insects (including stinging/biting insects) in the surrounding countryside and on occasion living in accessible places such as attics and eaves is inevitable. These are local prevailing conditions for which the Owners cannot accept any liability.

The Property is situated in a rural location and the Tenants are advised to expect farming around the Property. The Owners cannot be held liable for any such activities, which may occur day or night at any time of year.

The Owners cannot accept responsibility for weather conditions, which may affect the Property and the facilities as well as access to the Property.

Notice of fetes, festivals and local celebrations or events is not automatically given and may result in increased level of traffic or subsequent noise.

The Owners cannot be held responsible for any seasonal increase in traffic levels, noise or disturbance. Building or road works may take place in the vicinity of the Property; the Owners cannot accept responsibility for any resultant noise or disruption. 

Cuts in water and electricity supplies may occur at any time without warning (for example in times of drought). The Owners cannot be held responsible for technical problems with the Property or the facilities or any problems with any electrical appliance as a result of interruption to the electrical or water supplies. 

Jurisdiction 

The law of England and Wales governs this contract. Any disputes arising under this contract shall be referred to the courts of England and Wales.